Basic Rasa Chatbot Setup for Freelancing FAQs

• By mohsinkhokhar715
• September 24, 2025September 24, 2025
• Education

Core Components Needed:

1. Intents (What users want to ask):

• pricing – Questions about costs and rates
• services – Questions about what services are offered
• about_us – Questions about the company/team
• greet – Hello, hi, etc.
• goodbye – Bye, see you later

2. Responses (What the bot answers):

• Pre-defined answers for each FAQ category
• Greeting and farewell messages
• Fallback responses for unknown questions

3. Conversation Flow:

• How the bot handles different question types
• Simple question-answer pattern for FAQs
• Basic conversation structure

Example Conversation Patterns:

Conversation 1: Pricing Question

• User: “How much do you charge?”
• Bot: “Our pricing starts at $50/hour depending on the project scope…”

Conversation 2: Services Question

• User: “What services do you offer?”
• Bot: “We provide web development, content writing, and graphic design services…”

Conversation 3: About Us Question

• User: “Tell me about your company”
• Bot: “We’re a freelance collective with 5+ years of experience…”

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